Questions?

What floor plans does The Carolyn offer?
We have Studio, One Bedroom, Two Bedroom and Three Bedroom apartments. Click here to view our plans.
What are the starting prices on Studio apartments?
Our Studio Starts at $1,282
What are the starting prices on One Bedroom apartments?
Our One Bedroom Starts at $1,430
What are the starting prices on Two Bedroom apartments?
Our Two Bedroom Starts at $1,956
What are the starting prices on Three Bedroom apartments?
Our Three Bedroom Starts at $2,975
Is The Carolyn a pet-friendly community?
Yes! The Carolyn is a pet-friendly community. View our pet-policy here.
What must I bring with me to tour an apartment?
Valid Photo ID
What are your application and administrative charges?
Application Fee: $65 Administration Fee: $150 Deposit: $1,000-$2,000 Refundable or Jetty Deposit Insurance
What are the income and credit qualifications?
2.5x the rent, require proof of income and 3rd party screening.
What is acceptable proof of income to sign a lease?
3 most current pay stubs in PDF format, 3 most current months of bank statements in PDF format, 2 year prior tax returns in PDF format. This community uses Snappt to verify income.
What happens if I qualify for an apartment, but my roommate does not?
The roommate will not be approved to lease/live onsite.
Is my security deposit totally refundable?
Yes
If I get a job transfer, can I break the lease?
You would have to provide 60-day written notice, pay termination fee, and pay back any concessions given.
Can I change to a month-to-month lease plan after my first year?
Lease will automatically default into a MTM lease after completion, unless you renew or give a 60-day written notice. A month to month fee will apply.
Do you accept leases for short terms?
We do not offer short term leases at this time.
Am I required to have renters' insurance?
Yes, $100,000 personal liability and the policy must have your unit and list all adults on the lease.
Do you offer furnished apartments?
Yes
Do you offer corporate apartments?
Yes
If something needs to be repaired in my apartment, how do I report it?
Please place your maintenance request in your resident portal.
When is my rent payment due?
1st of the month, this includes holidays.
What day of the month am I liable for a late charge?
Rent is due on the 1st of the month and late fees begin on the 5th.
Will you accept electronic payments from my bank?
Yes, you are responsible for payments getting into the office on time.
Is there a place where I can pay my rent after office hours?
Online resident portal.
There is a person who might be staying with me for a while, is that permitted by the lease?
No more than 7 consecutive days.
Do you have reserved parking?
Not at this time, but we do have detached garages for lease.
I have a motorcycle, where can I park it?
In any parking space designated for vehicles.
My children live with me in the summer; do I need to notify your office when they arrive?
Yes, the office should be made aware and they should be added to the lease as minor occupants.
Can I install my satellite dish at my apartment?
No
Do you have cable services?
Yes, we have AT&T and Comcast.
Does the property have a fitness center?
Yes, 24hr fitness center.
Does the property have a swimming pool?
Yes
Does the property offer on-site recycling?
Yes
Are gas grills permitted at your property?
Yes
Is there any additional storage space available at your property?
Yes
Are residents permitted to paint their apartment?
Yes, but must paint or be charged to return color back to original color upon move out.
Will you accept my delivery packages for me?
This community utilizes Parcel Pending Lockers.
How is your property different from the competition?
European design unit finishes. Cabanas at the pool with swings. Strength and cardio fitness center. Dog Parks for small and large dogs.